Step One: Initial Inquiry

An initial contact by you, your loved one, or personal representative is the initial inquiry. Often times this is done over the phone or in one of our offices. At this step, a Seubert's Quality Home Care representative and you will discuss your needs, our services, costs and best options to meet your needs and preferences.

Step Two: Consultation

A representative of Seubert's Quality Home Care will meet with you in your own home to develop your individualized plan of care and complete the necessary paperwork to get services started. For your comfort, please invite any family or friends to attend the Consultation. This step in the process takes 1-2 hours.

Step Three: Care Plan Development

Back at the office, we will develop the plan of care according to your needs and preferences. Your individualized plan of care serves as an important training tool your caregiver will be oriented to in order to provide the assistance you need. Typically the plan of care is developed the same day as your consultation.

Step Four: Caregiver Selection

A Seubert's Quality Home Care Client Care Coordinator will select a caregiver to work with you. The Client Care Coordinator takes into account your preferences, caregiver training, personalities, and availability to make an initial caregiver selection. You may, if you choose, meet perspective caregivers prior to starting service. You may also recommend a friend or family member to be your caregiver.

Step Five: Begin Services

Seubert's Quality Home Care is typically able to begin services within just a few days of your initial inquiry. Once services have started we keep in touch with you to make sure that things are going well. Phone calls, home visits, weekly Quality Assurance Activities and reports from you and your caregiver are all important tools to ensure you are receiving the best home care service available.